Full Description

Provides guidelines for the implementation of quality systems and quality improvement programs in hospitality industries such as hotels, motels, clubs, restaurants and caterers, based on the requirements of AS 3901/NZS 9001/ISO 9001. Developed jointly by Standards Australia/Standards New Zealand and Tourism Training Australia, it provides links to training programs in the hospitality industry and the 'Excellence in Hospitality' program.

Product Details

Published: 01/01/1994File Size: 1 file , 310 KB