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AWWA ACE70523 What Do a Pipeline Explosion, Salmonella Outbreak and Angry Bus Drivers Have in Common? A Lesson in Crisis Communications 101

Conference Proceeding by American Water Works Association, 11/01/2009

Davis, Marci

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This powerpoint presentation begins by providing a brief overview of several examples of crisis communications. The benefits of a crisis communications plan are presented, along with key elements of the plan.

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Edition: Vol. - No. Published: 11/01/2009 Number of Pages: 29File Size: 1 file , 4.9 MB