Full Description

This powerpoint presentation begins by providing a brief overview of the process approach to assisting paymenttroubled customers that includes the following steps: define objectives for target sub-groups, and defineproactive approaches; the core process of proactively shrinking the problem by three strategies (shrink the bills, shrink the overdue caseload and arrearages, and shrink the cost of collections); and, performance measurement and continual improvement. Includes tables, figures.

Product Details

Edition: Vol. - No. Published: 11/01/2009 Number of Pages: 21File Size: 1 file , 1.1 MB