Sale! View larger

AWWA IMTECH64717

New product

AWWA IMTECH64717 Overcoming Inertia When Building a Customer Oriented Organization

Conference Proceeding by American Water Works Association, 03/01/2007

Kolodziej, Ed

More details

$12.00

-50%

$24.00

More info

Full Description

This slide presentation outlines elements of building a customer oriented organization. Topics outlined include: customer expectations; customer interactions; setting direction and accountability; building momentum; resistance to change; and, key points to remember.

Product Details

Edition: Vol. - No. Published: 03/01/2007 Number of Pages: 15File Size: 1 file , 720 KB