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AWWA IMTECH62898

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AWWA IMTECH62898 Improving the Meter to Cash Cycle and Customer Service

Conference Proceeding by American Water Works Association, 03/01/2006

Bailey, Henry

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This slide presentation outlines a project at Water District No. 1 (WaterOne) of Johnson County, Kansas, with the objectives of: simplifying and integrating WaterOne's core system infrastructure;reduce the number of separate information systems;eliminate administrative activities that add no value, such as redundant data entryand reconciliation of data;limiting customization (of SAP) to hold down implementation costs, to supportstandardization of best business practices, and to preserve the ability toupgrade to new versions of the software when they are released;improving WaterOne's operational processes requires the integration ofenterprise accounting, human resources, procurement, customer informationsystem, maintenance and work order, and permits management functionality;more reliable, useful, timely and accessible financial information for WaterOnedecision makers;gaining better access to information needed to effectively manage programs andmeasure their success; and, provide a means of information management that streamlines business processes. Includes tables, figures.

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Edition: Vol. - No. Published: 03/01/2006 Number of Pages: 21File Size: 1 file , 580 KB