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AS ISO/IEC 20000.1-2013

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AS ISO/IEC 20000.1-2013 Information technology - Service management - Service management system requirements

standard by Standards Australia, 01/01/2013

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Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

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Published: 01/01/2013File Size: 1 file , 1.1 MB